Refund and Cancellation Policy

Thanks for shopping at Rutbaa13.com. We accept No return/ exchange policy.

We do every effort to fulfill your order which has been placed so if once the order is confirmed than can’t be cancel or modify. However, if we are not able to process your order so will contact you and discuss that what best can we done with your order.

Cancellation Policy
Once the order has been successfully placed on website Rutbaa13.com that it can’t be cancel in any situation so there is no point of refund your amount.

Exchange & Refund Policy
For some very rare case of exchange and return you have to contact via customersupport@rutbaa13.com within 24-48 hours of delivery and in the name refund you will get store credit only.

Damage Policy
Please make opening parcel video of the order without uncut or pause showing from first step of opening till the damage is visible or contact us immediately If the item is defective, damage or you receive the wrong item, so that we can evaluate the issue and make it right.

One’s we verify the video and if your request is approved we will ship a new item to your address.